What is down?   
Down is the soft undercoating of waterfowl, consisting of numerous light, fluffy filaments growing from a quill but without a quill shaft

What are feathers?     
Feathers are the plumage or out-growth forming the contour and external covering of fowl.  Feathers are characterized by a horny central shaft or quill.

Where do feathers and down come from?
Feathers and down are commercially obtained from ducks and geese which are primarily raised for the meat.  The feathers are a by-product of the processing of the fowl.

What is fill power?
Fill power is the number of cubic inches per ounce of down.  Fill power ranges from 300-750 cubic inches per ounce.  Phoenix Down uses a fill power of 650 or higher. Our fill power insures that our products are soft, light resilient, warm and fluffy.

What is thread count?
Thread count equals the number of threads per square inch.  Phoenix Down uses thread counts from 230-720 threads per square inch.  The higher thread signifies a tighter weave for a softer feel to the fabric.

How is the down cleaned?
Phoenix Down washes our feathers and down 8-10 times with special antibacterial agents before they are used in any of our products. Our strict standards are much higher then the standards required by the government.  Our rigorous cleaning process removes all dirt and dust creating products that are consumer friendly.

What are the benefits of down? 
* Down retains heat better then synthetics thus keeping you much warmer.
* It is very breathable so it will lift moisture away from the body eliminating perspiration.
* Down is long lasting so you can enjoy your product for years to come.
* It is light and fluffy so it will not feel heavy on your body.
* Down is very luxurious and comfortable so it will improve your nights sleep. 

What types of comforter construction are there?
Phoenix Down uses several different types of construction.   
* The Baffled Box is considered to be the best type of construction.  A baffle box is a small perpendicular wall that is sewn from top to bottom of the comforter where each square ends.  This baffled wall allows the down to expand to its highest loft without any cold spots.  The down is not able to shift at all.
* A sewn through box is when the fabric is stitched straight through the comforter. This keeps the down in place but does not create the same loft that a baffle box does.  Typically this construction is used for lighter weight comforters.
* A double diamond  construction is created by a computerized stitching pattern.  This is similar to a sewn though construction because the down is held in place by the stitching.  The double diamond stitch creates a very unique look because the comforter has the appearance of diamonds on it instead of the usual square pattern.